FAQ - Frequently Asked Questions

Does my child need a seat too?

By law and safety all children must have their own seat on our tours.

Children attending shows will need to have their own ticket.

What can I see at the Hoover Dam if I have a pacemaker and/or defibrillator implant?

You will be able to see everything at the Hoover Dam except the Generator Rooms at the bottom.

Where will I be picked up or my tour?

Your email confirmation of your tour will provide the pick up location. Most Las Vegas hotels have a tour bus door for pick up.

Where will I be pick up my ticket?

You will receive a ticket voucher via email. You will need to present this to the ticket office with photo ID.

Where will I be picked up if I am staying at a private residence? How does this work?

When you order your tour, please let us know that you are staying at a private residence and in the comment section of the order form let us know what the nearest, largest street intersection from where you are staying. From the information you provide we will let you know what hotel you will need to drive for you to get on our tour bus. You can park at the hotel in the Valet parking for free. If you would like, please call us toll free to discuss this with a tour reservation specialist.


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